Our vision

Our priority is to improve the services and opportunities we offer to the people of Southwark. Digital needs to be at the front and centre of how we achieve this.

Continually improving how we manage our technology and digital services is crucial if we are to respond to local needs, operate with reduced budgets, and keep up with changes in the technology world.

The Technology and Digital Strategy provides a clear plan for how we can build responsive Digital Services that meets the requirements of our residents.

Together with Southwark 2030 and the Council plan, this strategy will help us to create a Well-Run Council to support our staff in accessing modern workplace technology and providing the skills to enable them to deliver services as efficiently as possible. Ensuring that our services remain focused on user requirements and that we make the required investment in technology to keep our services accessible and secure.

We are continually working to understand the digital accessibility needs of residents in Southwark. Our overall vision follows the Greater London Authority (GLA)’s Digital Access Mission which is for “Every Southwark resident to have access to a fast and stable internet connection, a device and the skills needed to participate in society and the digital economy by 2025”.

The Technology and Digital Strategy 2024-26 sets out our ambitions for Southwark and is underpinned by our Technology and Digital Pillars.

As more of our residents move online, others still need support and we will ensure they are not left behind by providing digital hubs and support in libraries and voluntary organisations.

The plans underpinning this strategy will ensure residents are at the centre of what we do.

We will continue to work collaboratively with our cross-sector partners including academia, charities and grassroots organisations. This is central to our work in supporting our residents.

Councillor Stephanie Cryan

Cabinet Member for Communities, Democracy & Finance