Staying safe at home

If you think you’ve been the victim of a scam, call the Citizens Advice Consumer Helpline on 03454 040506 or contact Action Fraud.

Age UK has information aimed at older people on how to avoid being a victim of scams and on general crime prevention.

The Mailing Preference Service and the Telephone Preference Service provide advice on how to stop unwanted junk mail, unwanted marketing and other calls.

Try to do business with a reputable company that is approved by Trading Standards. You can search for businesses on the Buy with Confidence website.

Loan sharks are illegal moneylenders that often charge very high interest rates. 

The Stop Loan Sharks organisation offers specialist advice to people who have been the victims of illegal loan sharks.

In case of a fire emergency, phone the fire brigade on 999.

Get: 

• advice about preventing fires in the home
• tailored fire safety advice for your home or the home of someone you care

If you think you smell gas, call the National Gas Emergency Service 24 hours-a-day on 0800 111 999.

Get:

• tips on all aspects of gas safety at home
• guidance on how to prevent carbon monoxide poisoning

You must keep warm during the winter as cold weather can affect your health. The NHS gives advice on staying well during winter.

If you’re elderly and struggling to pay your heating bills, you may qualify for a ‘Winter Fuel Payment’.

Please also watch out for your neighbours.

The British Pest Control Association gives information and advice on pest problems