Someone to speak for you (advocate)
If you feel you are not able to talk for yourself, and there is no appropriate person to assist you, support is available to you.
If you find it hard to tell us what support you need and if you're entitled under the Care Act, we can provide an independent advocate.
They can help you express your needs and wishes.
We’ll make sure you have information about and access to an independent advocate if:
- you have substantial difficulty being involved in the assessment and support planning process
- there's no appropriate person who is able and willing to assist you
Advocacy is about:
- supporting, enabling, and empowering you to express your views and concerns
- helping you access information and services where needed
Advocates are independent of the council (they are not council employees). They can help you get the best result for you.
Independent Care Act advocates can help eligible people to engage and participate in assessments that can decide their level of care and support.
This could include:
- needs assessment
- care plans
- safeguarding enquiries
- appeals about a local authorities decision under the Care Act
Get support
You can ask for advice and support from:
The Advocacy People are an independent advocacy provider with specialist expertise in matters covered by the Care Act.
We commission The Advocacy People to provide services to residents.
You can contact them for advice and support by:
- calling 0330 440 9000
- emailing www.theadvocacypeople.org.uk
- writing to them at The Advocacy People, PO Box 375, Hastings, TN34 9HU