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Manage your business rate debts
Find out how you can make payment arrangements to reduce your debts.
You can apply to make payment arrangements (called Step-by-Step) to reduce your debts to us and repay the money you owe.
Working out a Step-by-Step payment arrangement
We can join together (consolidate) any debts you have for:
- council tax enforcement agents
- business rates enforcement agents
- housing benefit overpayment
- rent arrears
- general invoices
You can then clear them with one regular manageable payment called a ‘recovery payment’.
Our commitment to you
If you make a Step-by-Step payment arrangement, we’ll:
- stop all recovery action
- support and direct you to help where needed
- consolidate’ the amounts you owe
Your commitment to us
If you make a Step-by-Step payment arrangement, you’ll need to:
- pay your recovery payment
- keep paying ongoing bills (such as Rent and Council Tax)
- keep in contact with us if your circumstances change
Making a Step-by-Step payment arrangement
We’ll confirm in writing if we accept your arrangement proposal. If we need more information, we’ll contact you and put debt recovery on hold to give you more time.
Contact Step-by-Step
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020 3929 8455