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How we contact you about Council Tax
How to check an email or text about your Council Tax is really from us.
If we have your contact details, we'll aim to contact you by text or email, as well as sending formal notices by post.
Emails and texts are not part of the legal Council Tax billing and recovery process.
Please don't depend on them to remind you to pay.
if your device supports Rich Communication Services (RCS), you'll see that we are a verified sender, so you'll know the message is genuine.
Links in our messages will always include 'southwark.gov.uk'.
If you're not sure if a message is from us, please contact us directly or log in to check your account in MySouthwark.