Our online forms are working again
Our online forms, MySouthwark accounts and services.southwark.gov.uk webpages are now working. If you are still seeing an error message, please clear your cookies and cache.
Back
MySouthwark service point
Get benefit information, advice and help with application forms if you're a council tenant.
MySouthwark service point offers advice and information to council tenants from Monday to Friday, 9am to 5pm.
We offer:
- 30 minute to 1 hour appointments (complex enquiries about Council Tax and Housing Benefit)
- 15 minute fast-track appointments (document submission and general enquiries about Council Tax, Housing Benefit and Blue Badge applications)
You can book an appointment by:
- booking online
- visiting the MySouthwark service point in Peckham
We'll book a video call or phone appointment.
Make sure you have your reference number and required documents with you for your appointment.
If you need housing advice, speak directly to your resident or income officer.
You can find them and their contact details by logging into your MySouthwark account.
Finding us
MySouthwark service point
Ground floor
Peckham Library
122 Peckham Hill Street
London
SE15 5JR
Find out about accessibility using AccessAble's accessibility checker.
Give your feedback
The service point team value and appreciate your feedback to ensure we deliver a good quality service to all our customers.