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Tenancy service
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Your landlord, or their agent, has legal responsibilities to manage your tenancy fairly and to keep your home up to a decent standard.
We aim to prevent homelessness and investigate allegations of harassment and illegal evictions within Southwark’s privately rented sector. Read more about evictions.
If you need advice, contact our Private Rented Sector Advice Team. They provide specialist advice on the rights and responsibilities of private tenants, landlords and agents.
Contact us
If you are being harassed or threatened by your landlord, or are having other issues with your private tenancy:
- email tenancy.relations@southwark.gov.uk
- call 020 7525 4113 at any time of the day or night
If you have serious repair needs that are the responsibility of your landlord and no action has been taken, please email our specialist team at resi@southwark.gov.uk or call 020 7525 2000.