Citizens Advice Southwark provide confidential support on leasehold and freehold issues including:
- challenging annual service charges and major works payment demands
- your rights to be consulted on works and provided with information
- challenging the standard of services or building works if you think you're not getting value for money
- responding to claim forms for unpaid service charges and major works
- neglect of the building or estate which is affecting your property
- understanding your rights and responsibilities under the lease/freehold transfer
- understanding the council’s repair obligations
- applications to Southwark’s arbitration service and the First-tier Tribunal
They can also help with a range of other issues that may affect you paying service charges like:
For an appointment or to speak to a member of the team:
Or write to:
Leasehold, Citizens Advice Southwark
8 Market Place
Southwark Park Road
London SE16 3UQ
