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Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Problems paying your rent

What happens if you don't pay your rent

If you don’t pay or contact us, we’ll ask you to come for an appointment where you’ll need to explain why you didn’t pay. We’ll look at what help you may need, for example by arranging payment in instalments.

If you don’t pay your arrears or keep to your repayment arrangement, we’ll start legal action and ask the court for an order to repossess your home. If we evict you, we won’t rehouse you and you’ll still owe your rent arrears and our legal costs.

Part 2If you're going to be away from home Part 4Former tenants

Page last updated: 06 July 2022

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