Our online forms are working again
Our online forms, MySouthwark accounts and services.southwark.gov.uk webpages are now working. If you are still seeing an error message, please clear your cookies and cache.
What we can do about nuisance pollution like smoke and ash from garden bonfires, construction dust, and cooking smells from restaurants.
We can investigate and take action against nuisances like smoke, fumes, gases, dust, steam and smells.
Examples of what we investigate include:
We cannot deal with complaints about smells from domestic properties.
Call 0207 525 5777 to speak to the Noise & Nuisance Team. They can attend to look at short term nuisances if they are in progress. Complaints about ongoing nuisances will be referred to the Environmental Protection team.
You could get a court notice saying the nuisance should stop. If it does not stop you could be fined:
up to £5,000 for nuisances from domestic properties
up to £20,000 for nuisances from commercial properties