Report issues with council or private trees. Report damage to a tree or damage caused by a tree. Report oak processionary moths.
What you should do depends on who is responsible for the tree.
We look after trees growing on:
Call us on 020 7525 5000 to report a dangerous tree or branch.
You can also report other issues with council-managed trees, such as:
Contact the tree owner if you notice an issue with a tree on private property.
If it’s in a council house garden contact the tenant directly. It is their responsibility, not the council’s.
If your neighbour’s tree is overhanging into your garden, ask them to have it pruned.
Contact your insurance company if a tree has damaged your property. They'll look into it and collect and evidence to support a claim.
It’s illegal to work on a tree in a conservation area or with a Tree Protection Order (TPO) without permission.
Report unauthorised works to protected trees to the planning enforcement team.
If you can take photos or provide information of the contractor without putting yourself at risk this will help the planning team.
The oak processionary moth is an invasive species. It can be harmful to people and animals.
Learn more and report any sightings directly to the Forestry Commission.