Our online forms are working again
Our online forms, MySouthwark accounts and services.southwark.gov.uk webpages are now working. If you are still seeing an error message, please clear your cookies and cache.
Get advice on support on staying healthy in very hot or very cold weather and how we can help.
The climate emergency is making hot summers more likely. It’s important to take the health effects of high temperatures seriously, like heatstroke and heat exhaustion and staying safe in water.
People who are most vulnerable in very hot weather are:
older people
people with long-term conditions
babies and young children
homeless people
When the Met Office issues a heatwave warning, this triggers our heatwave action plan. Teams across the council then follow plans to support and protect vulnerable people across the borough.
It is vital that everyone is aware of how to keep themselves and others safe in hot weather.
If you need help accessing support to keep your home cool, or for help with food or bills, and are aged over 60, contact Ageing Well Southwark on 0207 358 4077.
Make sure medicines are stored according to the instructions on the packaging. Ask your pharmacist if you have any questions or concerns.
The hot weather can affect travel. Before you travel check TfL for travel alerts and National Rail travel alerts as trains may be running at reduced speeds. Try to carry a bottle of water with you. You can find free drinking water at thousands of locations with Refill London.
Take care and follow local safety advice if you're going into the water to cool down, for example, swimming in rivers or docks.
How to cope in hot weather – tips from the NHS
The signs of heatstroke and heat exhaustion
If you're concerned about someone sleeping rough
Guidance from the Lullaby Trust on keeping babies safe over summer
Tips on health and hot weather from the UK government
Visit a ‘cool space’ in Southwark, like one of our libraries or leisure centres