Help and support
How to access My Learning Source
Type of account |
Solution |
---|---|
Existing Southwark permanent employee, agency staff, partner organisation member, student, trainer or other |
Your username is your Southwark email address as entered on the Employee Self-Service (ESS/SAP). You can reset your password by clicking on Forgotten your username or password? on the login screen. Email support@learningpool.com or call 0845 074 4114 for further support. |
New Southwark permanent employee |
Note that your account will be automatically created up to 5 working days after your start date. Your username is your Southwark email address as entered on the Employee Self-Service (ESS/SAP). On your first login, use the password Welcome1 (case sensitive). You will then be prompted to change this to your own. |
New agency staff, partner organisations, students, trainers and others |
You must first submit a new account request form.
The Learning and Development Team will review your form and aim to respond within 72 hours. |
Page last updated: 11 April 2024