Report damp and mould in your home

Damp and mould is something most people experience at some point.

If not treated it can affect your health and wellbeing. We’re always here to help you if it happens in your home.

You should always tell us when you’re having a problem with damp and mould in your home.

Damp and mould are usually caused by condensation. This is usually found:

• in corners
• on north-facing walls
• on or near windows
• behind wardrobes and beds where air cannot circulate

It can be made worse by everyday activities like cooking or drying clothes inside.

Find out how to manage condensation and mould.