Tell us if you have a problem with damp and mould. Find out what causes it and how we can help.
Once you've reported it to us one of our officers will visit your home.
They'll:
To solve the problem our officers may:
As damp and mould can be caused by many things, we’ll make sure what we do is individual to you and your home.
They'll:
A hygrometer is a small device that you can place anywhere in your home. It will show you the current moisture levels and temperature.
We can also give you a paint pack with your choice of colour and painting equipment, to freshen up the rooms affected after.
It has a colour dial. When the arrow is blue it means you're at risk of mould forming.
They'll explain what you should do when it hits blue.
Once the works are completed and the problem solved, we’ll call you about 4 weeks later to check everything is still OK.
If you’re still having problems or have any questions, we’re happy to visit again.