Report disrepair or other housing issue

Housing associations operating as registered social landlords are regulated through their own internal complaints procedure and the Housing Ombudsman.

You'll need to report any issues to them.

The main housing providers in Southwark are:

• Peabody
• Clarion Housing Group
• Hyde
• L&Q (London & Quadrant)
• Optivo
• Sanctuary Housing
• Wandle
• Hexagon
• Octavia
• Guinness

If you’ve made a formal complaint and you're not satisfied with their response, the Housing Ombudsman may be able to help.