Southwark Council took over the management and maintenance of cycle hangars throughout the borough on Monday 19 August 2024. This was to ensure we could meet our Streets for People cycling plan objectives, ensure everyone who wants to cycle can, and proactively manage current demand while working toward our goal of installing 1,000 cycle hangars by 2025.
If you already have a subscription for a space within a hangar, or joined the waiting list via Cyclehoop or Falco, you will not need to do anything until you receive an email from us inviting you to log in to our online cycle hangar system. From there, you can update your personal and payment details, pay overdue fees, or cancel your subscription. You will not lose your space or place on the waiting list.
If you joined the waiting list via Southwark Council, you will not need to do anything until you receive and email from us inviting you to log in to our online cycle hangar system. You must enter the code from the email and select the same hangars you originally signed up for. The code will apply the date you first signed up to the waiting list, so you will not lose your place in the queue.
Any additional hangars you join the waiting list for will add you to the end of the existing queue. You will then be able to view your waiting list requests and status, and this is where you will go on to accept the offer of a space and pay subscription fees.