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Report a child at risk

Find out how to report a safety concern about a child or young person (safeguarding).

Make a referral to MASH

Once you have permission (if you need it) you can make a referral by:

Or you can contact us by:

  • calling 020 7525 1921 (Mon to Fri, 9am to 5pm)
  • calling 020 7525 5000 (out of hours)

A new online referral system will be in place from 28 October 2024. Email mash@southwark.gov.uk if you have any questions.

Completing the form

Make sure you give enough detail in your answers so we can build a complete view of the family's current situation.

If not, we'll need to ask you to complete a new form with more information. 

Include:

  • the name, date of birth and address for each child you’re including in the referral
  • the name and contact details for each parent or carer and any other professionals involved
  • information about what support has been offered to the family

We aim to make a decision on referrals within 24 hours once we have all the information we need.