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Water bill refund
If you were a tenant, or living in temporary accommodation, between 1 April 2001 and 28 July 2013 you may be able to get a water bill refund.
Contents
How the refund is worked out
The amount overcharged has been decided by the court as 22.1% of the original charge.
The law allows us to make a charge of 1.5p per day for administration.
We’ve added interest to the refunds up to the date of the payment.
If you claim benefits
The refund will be taken into account when assessing your total savings for Housing Benefit purposes.
If you have rent arrears
We’ll use the refund to pay off your arrears. Any remaining amount will be paid to your bank account.