Our online forms are working again
Our online forms, MySouthwark accounts and services.southwark.gov.uk webpages are now working. If you are still seeing an error message, please clear your cookies and cache.
We’re usually responsible for arranging your building's insurance for leaseholders. Find out what's covered and how to make a claim.
Insurer: Protector Insurance
Policy number: 3144381
Start date: 1 April 2024
End date: 1 April 2025
To request a policy booklet call the insurance officer on 020 7525 7660.
Request a copy of the buildings insurance certificate.
Excess due for each claim: CHK to be paid by who? the council or the resident?
If your claim relates to damage caused by the council or its contractor and you've paid the policy excess, get in touch.
We'll only consider compensation if we are legally at fault.