Find organisations that can help with homelessness, emergency support or other housing issues.
There is a range of organisations that can help with housing issues.
We also run a supporting people programme to help vulnerable residents live independently at home.
If you’re a homelessness support service, fill in this online form to help someone at risk.
There are organisations that can give you free confidential advice and help.
If you think you may soon become homeless, don't wait. Contact us or one of the organisations below.
If you're homeless or at risk of being made homeless, get free help from Crisis.
You can contact them by calling 0300 636 1967 between 9:30am and 4:30pm. Or you can write to:
Crisis
Skylight London
66 Commercial Street
London
E1 6LT
The opening times are:
Beam can help you find secure accommodation and skilled employment training.
The Pavement provides services for homeless people in London.
Citizens Advice Southwark offers advice in person, over the phone and by email including advice on housing.
If you’re feeling low and need to talk, call the Samaritans for free on 116 123.
Look Ahead Housing helps people in London and the South East to take control of their own lives by providing support, care and accommodation services. Call 020 7368 4600 or email getintouch@lookahead.org.uk.
St. Giles Trust helps disadvantaged adults and young people to find work, homes and support. Call 020 7708 8000 or email info@stgilestrust.org.uk.
Contact Talk to Frank for advice and information on drugs and their effects.
Southwark Community Safety offers advice and information on personal safety and crime prevention.
Victim Support gives advice and help to victims of crime.
You can get free, drop-in legal advice from London South Bank University. This service is staffed by law students working under the supervision of practising solicitors. Call them on 020 7815 5450 or email legaladvice@lsbu.ac.uk.
Southwark Law centre offers advice and representation on employment, housing, immigration and possession cases. Call 020 7732 2008.
If you're in danger right now, call the police on 999
If you're a Southwark council tenant, call your Resident Services officer. They may be able to help you find accommodation in or outside the borough.
If you would like to discuss your housing situation and are not a Southwark council tenant, Southwark Council Housing Options team may be able to assist you.
Contact our housing teams to discuss your needs and options.
Shelter has information on homelessness and domestic abuse that you may find helpful.
We commission a support service to help people in Southwark who are experiencing gender-based violence. It is called the Southwark Domestic Abuse Service (SDAS) and is run by Refuge.
If you want help to move into a refuge or discuss whether this is the right option for you, contact SDAS by:
If you want to stay in your home and get help to make it more secure, our Sanctuary Scheme might be able to help with installing additional safety measures. You can contact SDAS to discuss the Sanctuary Scheme by:
There are other organisations that can help with housing issues outside of the council. If you want to speak to an independent organisation, like a charity, you can find a list of organisations on our Housing support page.
Centrepoint provides a safe place to live for people aged 16 to 25 in London. Call them on 0845 466 340.
Depaul works with young people experiencing homelessness, providing emergency accommodation and more. See The Mix for how to get in touch.
In an emergency text THEMIX to 85258.
New Horizons provides a support network for 16 to 21 year olds who have no one else to turn to. They provide hot meals, showers and laundry and can help find accommodation, training and employment. Call them on 020 7388 5560 or email info@nhyouthcentre.org.uk.
They also offer drop ins from Mon to Fri 10:30am to 4pm (closed 1:30pm to 2pm) The address is:
68 Chalton Street
NW1 1JR
The Foyer Federation provides young people with accommodation combined with education and training support. Call them on 020 7430 2212.
Stonewall Housing offers free advice on housing-related issues for LGBTQ+ people. They also give help if you’re homeless or at risk of becoming homeless, for example if your relationship with your family has broken down or you have a dispute with your landlord. Call Stonewall Housing on 0800 6404 404. Lines are open every weekday 10am to 1pm.
Albert Kennedy Trust supports LGBTQ+ young people in the UK experiencing homelessness or living in hostile environments. The trust helps them to find safe homes, employment, education or training and can help filling in benefit forms, housing referrals or provide emergency accommodation. Call 020 7831 6562.