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Housing support

Find organisations that can help with homelessness, emergency support or other housing issues.

There are a range of organisations that can help with housing issues.

We also run a supporting people programme to help vulnerable residents live independently at home.

Homelessness and housing charities

Crisis

If you're homeless or at risk of being made homeless, get free help from Crisis.

You can contact them by calling 0300 636 1967 between 9:30am and 4:30pm. Or you can write to:

Crisis

Skylight London

66 Commercial Street

London

E1 6LT

The opening times are:

  • Mon to Thu 9am to 8pm
  • Fri 9am to 6pm
  • Sat and Sun 11am to 5pm 

Shelter

Contact Shelter for free, urgent expert advice and help if you have nowhere to sleep or might be homeless soon.

Beam

Beam can help you find secure accommodation and skilled employment training

The Pavement

The Pavement provides services for homeless people in London.

Atlas 

Atlas offers services for single homeless people

General housing advice and information

Citizens Advice Southwark

Citizens Advice Southwark offers advice in person, over the phone and by email including advice on housing. 

Samaritans

If you’re feeling low and need to talk, call the Samaritans for free on 116 123.

Look Ahead Housing

Look Ahead Housing helps people in London and the South East to take control of their own lives by providing support, care and accommodation services. Call 020 7368 4600 or email getintouch@lookahead.org.uk.

St Giles Trust

St. Giles Trust helps disadvantaged adults and young people to find work, homes and support. Call 020 7708 8000 or email info@stgilestrust.org.uk

Talk to Frank 

Contact Talk to Frank for advice and information on drugs and their effects.

Southwark Community Safety

Southwark Community Safety offers advice and information on personal safety and crime prevention.

Victim Support

Victim Support gives advice and help to victims of crime. 

Legal advice

London South Bank University

You can get free, drop-in legal advice from London South Bank University. This service is staffed by law students working under the supervision of practising solicitors. Call them on 020 7815 5450 or email legaladvice@lsbu.ac.uk

Southwark Law Centre

Southwark Law centre offers advice and representation on employment, housing, immigration and possession cases. Call 020 7732 2008. 

Domestic violence

Solace

Solace offers free practical advice on issues relating to domestic violence or threatened violence. You can email advice@solacewomensaid.org or call 0808 802 5565. Phone line opening hours are:

  • Mon to Fri 10am to 4pm
  • Tue 6pm to 8pm

Refuge

Refuge is a domestic abuse charity for women and their children. Refuge has a National Domestic Violence Helpline, providing confidential free advice available 24 hours a day, every day of the year. Call 0808 2000 247.

Young people

Centrepoint

Centrepoint provides a safe place to live for people aged 16 to 25 in London. Call them on 0845 466 340.

Depaul

Depaul works with young people experiencing homelessness, providing emergency accommodation and more. See The Mix for how to get in touch. 

In an emergency text THEMIX to 85258. 

New Horizons

New Horizons provides a support network for 16 to 21 year olds who have no one else to turn to. They provide hot meals, showers and laundry and can help find accommodation, training and employment. Call them on 020 7388 5560 or email info@nhyouthcentre.org.uk

They also offer drop ins from Mon to Fri 10:30am to 4pm (closed 1:30pm to 2pm) The address is: 

68 Chalton Street

NW1 1JR 

The Foyer Foundation

The Foyer Federation provides young people with accommodation combined with education and training support. Call them on 020 7430 2212.

LGBTQ+

Stonewall Housing

Stonewall Housing offers free advice on housing-related issues for LGBTQ+ people. They also give help if you’re homeless or at risk of becoming homeless, for example if your relationship with your family has broken down or you have a dispute with your landlord. Call Stonewall Housing on 0800 6404 404. Lines are open every weekday 10am to 1pm. 

Albert Kennedy Trust

Albert Kennedy Trust supports LGBTQ+ young people in the UK experiencing homelessness or living in hostile environments. The trust helps them to find safe homes, employment, education or training and can help filling in benefit forms, housing referrals or provide emergency accommodation. Call 020 7831 6562. 

Care leavers

Immigration and residence restriction issues

If you’re pregnant

If you have a disability