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Looking after your estates

How we look after the buildings and estates you live in, including cleaning and grounds maintenance. Join an estate inspection.

Cleaning

What our cleaning team do and how often.

Rapid response

Our cleaners provide a rapid response service to:

  • unblock rubbish chutes
  • take away dumped rubbish 
  • remove graffiti
  • remove fly posting
  • clear snow and ice and lay grit

Daily

Every day, our cleaning teams will:

  • pick up litter, remove fly-tipped rubbish and clean spillages in communal areas inside blocks
  • sweep, mop and clean lifts
  • litter pick and remove dog poo
  • get rid of waste from outside communal areas
  • put dumped rubbish in domestic waste bins in bin rooms
  • rotate waste bins to make sure empty bins are below chutes
  • sweep bin room floors
  • check for blocked chutes and report any blockages
  • remove litter and fly-tipped waste from recycling areas up to a surrounding area of 5 metres
  • empty litter bins

Twice weekly

  • sweep and mop internal communal areas other than lifts

Weekly

  • sweep external balconies 
  • wash or mop any spillages of bodily fluids and animal poo
  • clear dirt and waste from drains
  • empty dog waste bins

Monthly

  • remove fly-tipped waste and other litter from block entrance canopies and roofs to a height or 4m or less above ground level
  • clean block entry doors and screens
  • clean internal fixtures and fittings

Every 3 months

  • power wash walls and floors of bin rooms and bin chambers

Every 6 months

  • wash dog waste bins
  • wash walls and ceilings of internal communal areas
  • polish internal vinyl flooring
  • clean communal windows, excluding the outside of windows on the first floor and above 

Once a year

  • wash litter bins
  • clean external fixtures and fittings