Back

Looking after your estates

How we look after the buildings and estates you live in, including cleaning and grounds maintenance. Join an estate inspection.

Reviewing our performance

Our resident services teams regularly hold meetings to review how we’re doing, including looking at:

  • number of complaints
  • types of complaints 
  • response times
  • health and safety issues 
  • staffing issues

We publish results from our estate inspections every 3 months.