Join our charter that lists landlords and managing agents who provide good practice to tenants. Tenants can report a member.
We can ask you to repay the discount given to you on licence if:
We can charge you for the period when the licence is not covered by charter membership.
The Gold Standard Charter discount can be applied if the licence holder is not a Gold Standard Charter member but the managing agent of the property is.
However, if the licence holder changes their managing agent for the property during the period of the licence they must ensure that the new managing agent is signed up to the Gold Standard Charter. If the new managing agent is not signed up to the Gold Standard Charter, the licence holder will have to repay the discount, pro-rata, for the period left on the discounted license.
Discounts on licensing fees will not apply to properties where the council has issued a warning letter regarding an unlicensed licensable property. This also applies where a licence has expired for more than three months before a new application has been received.
The landlord or managing agent’s membership to the Gold Standard Charter will also be reviewed and may be cancelled.