Power cuts and electrical safety

If you’ve had a power cut, call 105 free from your mobile or a landline. Check your local network operator's website to report or track the power cut.

If you lose power in your home:

• check you have credit on your meter
• check that your bill has been paid
• check if your neighbours are affected - if they are, contact your electricity supplier
• contact your electricity supplier if the electricity meter is broken or if it is vandalised or damaged (don't call the council)
• turn off and unplug appliances until the power is back
• do not use cooking facilities
• do not use candles or gas cylinders 

Contact UK Power Networks for more information about power to your home or estate.