If you’ve had a power cut, call 105 free from your mobile or a landline. Check your local network operator's website to report or track the power cut.
If you lose power in your home:
- check you have credit on your meter
- check that your bill has been paid
- check if your neighbours are affected - if they are, contact your electricity supplier
- contact your electricity supplier if the electricity meter is broken or if it is vandalised or damaged (don't call the council)
- turn off and unplug appliances until the power is back
- do not use cooking facilities
- do not use candles or gas cylinders
Contact UK Power Networks for more information about power to your home or estate.
