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Power cuts and electrical safety

Tips on keeping your home and family safe. What to do if there is a power cut.

Electrical safety

If you're a council tenant and have an electrical emergency call 020 7525 2600. 

To report an emergency repair call 0800 952 4444 or 020 7525 2600.

Keep your electrical appliances safe by:

  • unplugging appliances that have a burning smell, look damaged or show exposed wires - do not use them
  • taking plugs out of any damaged sockets 
  • taking care with light bulbs and tubes, as these can get hot while switched on
  • not plugging too many devices or appliances into a single socket - this can cause overheating and fires
  • not using sockets near to a leak or water/liquid spill - turn off the circuit at the fuse box
  • not using electrical items near water, for example, don't keep flowers near your TV
  • keeping your toaster clean and away from curtains