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Power cuts and electrical safety
Tips on keeping your home and family safe. What to do if there is a power cut.
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Electrical safety
If you're a council tenant and have an electrical emergency call 020 7525 2600.
To report an emergency repair call 0800 952 4444 or 020 7525 2600.
Keep your electrical appliances safe by:
- unplugging appliances that have a burning smell, look damaged or show exposed wires - do not use them
- taking plugs out of any damaged sockets
- taking care with light bulbs and tubes, as these can get hot while switched on
- not plugging too many devices or appliances into a single socket - this can cause overheating and fires
- not using sockets near to a leak or water/liquid spill - turn off the circuit at the fuse box
- not using electrical items near water, for example, don't keep flowers near your TV
- keeping your toaster clean and away from curtains