How to report a pest problem. What to do if you find pests in a park or on private land.
Book an appointment with our pest control service if it's a pest we can treat.
We'll email you back with a booking confirmation if we can help.
If you're a council tenant this service is free for most common pests. Other residents may need to pay.
How you report depends on where the pest is.
You can find out how we use the personal information we ask for on our forms.
If you find a pest and you live in private, rented accommodation, you can ask your landlord to help.
Alternatively you can report a pest problem and pay for it if it does not break your tenancy agreement.
Your landlord may be responsible for dealing with pests, including:
If your landlord does not respond to your requests, contact our housing enforcement team. Email resi@southwark.gov.uk. They will:
If rats and mice are causing a problem on privately owned land we can serve the landowner with a notice.
It tells the owner that they must treat the land to get rid of the pest.
Examples of privately owned land include:
We may not be able to help with the following:
Or you can contact our housing enforcement team. Email resi@southwark.gov.uk.
We may charge a fee to serve a notice.
Find out how much our pest control inspections and treatments cost.
Our team provides a knowledgeable, experienced commercial pest control service for:
We work across London and the surrounding areas.
We can deal with pest problems in a range of buildings, including offices, warehouses and restaurants.
Get a quote for a site survey.
Our form asks about your building. Choose ‘commercial or non-residential property’.