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Bin collections

Check your bin day, what we will and will not collect, report a missed bin collection or abandoned bin. Order a new bin or recycling bags.

Putting your bins out

We'll only collect your bin if:

  • it's out by 6am on your collection day (unless you have a timed collection)
  • the lid is shut
  • it can be seen and accessed at the front of your property
  • it's on your property boundary, not on the pavement (unless you're in the Walworth Road and Rye Lane areas and get a timed collection)

We may not collect your bin if it's:

  • too heavy
  • overflowing and the lid will not close
  • contaminated with the wrong items