Equipment, adaptations and assistive technology

Technology is continuously advancing and has become part of day to day life.

Telecare refers to a range of tech-based healthcare devices, like alarms and sensors, that help keep you safe at home. They can contact help if you need it.

It can support those with a wide range of health and social care needs. 

You can get monitored or stand alone devices. 

Monitored devices

These are linked to and alert a 24 hour monitoring centre. Trained staff will act on the alert according to your need. 

For example, your family or friends may be contacted or you could get a visit from a council officer, or emergency services.

You may have to contribute towards the cost of a monitored device. How much depends on the outcome of your financial assessment. 

The maximum cost would be £5.75 a week.

Standalone devices

These are for those who:

• can react to an alert themselves
• or have someone with them who can receive and follow up on an alert 

For example, alerts reminding you to take your medication.

Standalone devices are free.

Get a Telecare assessment

To find out how technology can support you or someone you care for, request a Telecare assessment. 

Call us on 0207 525 3324.

The assessment may be carried out over the phone or at your home. The assessor will discuss options with you to find a good fit.

Telecare supports you if you’re living on your own or with others. 

We’ll also encourage you to use technology that you already have or is widely available, like smartphones or Alexa.

Find out more about Telecare and other useful products from:

• Age UK
• Careline365 
• Which?
• Telmenow