Bin collections
Check your bin day, what we will and will not collect, report a missed bin collection or abandoned bin. Order a new bin or recycling bags.
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Order bins or recycling bags
You can request a replacement wheelie bin or extra recycling bags.
You cannot request a different type of bin or bag service than the one you currently have. For example, if you get recycling bags, we will not replace them with blue wheelie bins.
Most deliveries are within 10 days. However, during periods of high demand, there may be longer delays. From April to June, it may take 2 or 3 weeks.
Other types of waste bins and bags
Find out more about general household waste and how we can help if you're producing too much rubbish for your bin.
We provide communal bins to landlords and property managers under a hire contract.
Contact your landlord or property manager if you need this type of bin. Read more about communal bins for flats and estates.