Noise and nuisance

A nuisance stops you from doing normal activities within your property. 

It may prevent you from sleeping, watching TV or having conversations.

What we can help with

We can help if you're being disturbed by:

• amplified music
• TV
• parties
• nightclubs and pubs including people outside making noise
• DIY home renovation
• some construction sites
• barking dogs
• alarms including car alarms
• odours and fumes from commercial properties
• smoke
• commercial venues and events
• dust or noise from some works or equipment in the street
• fireworks at night from 11pm to 7am (excluding Chinese New Year, Diwali, New Year's Eve and November 5)

What we cannot help with

We cannot deal with noise from:

• traffic
• trains
• planes

We also cannot deal with some domestic (household) noises, including:

• footsteps
• doors closing
• babies crying
• children playing
• kitchen appliances being used during the day and early evening
• DIY activities in the day

You can still contact us if you have complaints about these. We may know organisations that can help.