Our Family Early Help service is for families who need more support than the universal early help services can give them.
Call 020 7525 1921 if you have an urgent safeguarding concern.
Or:
complete an Family Early Help referral form
email it to us at earlyhelp@southwark.gov.uk
For non-urgent referrals each service has its own referral process.
If you need to speak to someone for advice before referring call the duty manager on 020 7525 1922.
Before you make a referral you must get consent from the parent, carer or social worker.
Talk through your worries with them and tell them about the support they'll get from the Family Early Help service.
You do not need consent if you're making a referral for persistent non-attendance at school.
But you should still discuss your concerns with the family. Tell them that making a referral is one option.
If discussing could increase risk, refer without consent.
Families experiencing difficulties who need extra support can contact the Family Early Help duty manager on 020 7525 1922.
For support or to discuss referrals school staff can speak to their:
To refer, complete the Family Early Help school referral form and return it to us.
Make a Family Early Help school referral
Find more information:
To get Family Early Help parenting services you can speak to:
Our team will then make sure you get the right support at the right time. The support will be tailored to your specific circumstances.
Our parenting experts also have legal responsibilities. This includes writing reports to other agencies and to the courts.
For guidance, support or to make a referral to Family Early Help Child and Adolescent Mental Health Services (CAMHS), call 020 3049 8375.
We'll discuss your referral at our weekly Family Early Help allocations meeting.
We will let you know what services the family will get.
If we do not accept the referral we'll tell you why and if we recommend alternative services.