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Report a heating or hot water problem
Servicing of heating and hot water systems in council properties. Check our troubleshooting guides. How to report a problem.
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What to do if you're a homeowner
Homeowners must make sure all their gas appliances, like boilers, are safe and well maintained.
If you have a boiler in your property you should get it regularly serviced and safety checked.
If you're a landlord this is a legal requirement.
Find out more and book one of our Gas Safe engineers if you have an ex-council home.