About the services we provide for leaseholders and freeholders who pay us a service charge. How and when to pay.
When we bring in external contractors we have to set up a contract called a 'qualifying long term agreement’.
Typical examples of long-term agreements include those with:
Under service charge regulations, we must consult with you if:
we want to enter into an agreement with a contractor that will last for more than 12 months
the cost to you will be more than £100 a year
The consultation notice we have to send you is a Section 20 notice.
For major works we have to issue a Section 20 if the works cost you more than £250.
The consultation for long term agreements follows a similar process as that for major works.