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Report a leak in or from your home

Report a leak, find out how to prevent leaks and what to do if you're a homeowner with a leak.

How to prevent leaks

We see common causes when we're out fixing leaks including:

  • damaged tiling and bath seals
  • leaks under baths or hidden pipes
  • water splashing whilst bathing or shower curtains not fitted properly
  • a fridge defrosting
  • a loose washing machine connection
  • a blocked sink

Bathing

We understand some residents prefer to bathe using buckets, jugs or pitchers. This tends to produce more splash back and water on the floor.

We can usually help manage this by:

  • providing shower curtains
  • checking your floor tiles are sealed properly

 Call us if you'd like us to visit your home and take a look.

Overflowing sinks, basins and baths

This is easily done when you're distracted, but can cause a lot of damage.

If you or a relative are having problems remembering to check the water level or are getting distracted, call us. 

We can supply easy-to-fit equipment to solve the problem.

Checking taps

Sometimes we have to turn the water off in certain areas when work is ongoing. 

Make sure your taps are closed at this time to make sure you do not flood your home.