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Report a leak in or from your home

Report a leak, find out how to prevent leaks and what to do if you're a homeowner with a leak.

Before we arrive

We need to find out where it's coming from, get access and repair the leak quickly. 

While you're waiting for us you can help by:

  • speaking to your neighbour straightaway as they may not realise there's a problem
  • ask them to turn off their water
  • switch off all your appliances and lights immediately in case water gets in
  • place a bucket or bowl under the leak to catch the water and move any belongings, if possible