Temporary accommodation

Rent payments

If you need to speak to us about rent payments:

• email ta-income@southwark.gov.uk 
• call 020 7525 7526 or 020 7525 4170

Placements and accommodation issues

If you need to speak to us about placements and issues with temporary accommodation:

• email duty.placementsinbox@southwark.gov.uk 
• or call 0207 525 3506 (Mon to Fri 9am to 5pm)

For urgent repairs only, outside normal office hours, call 0800 952 4444. 

You can also contact organisations who help people at risk of homelessness.

Help with benefits

Our local support team can help if you're:

• not sure what benefits you can get
• housebound 
• living with a vulnerable person 
• looking for help to apply for a benefit
• in need of help to understand changes that affect your benefits

You can:

• message the local support team online
• call 020 7525 2434

If you can offer temporary accommodation

If you're a landlord or homeowner interested in earning money from your property, email housingsupply@southwark.gov.uk.