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Heat network

Find out about communal heating tariffs and billing. Get compensation if you have no heating or hot water. Our low carbon programmes.

Disconnecting from the heat network

We do not usually allow homeowners to disconnect from the communal heating system. 

Heat network systems are complicated. To run smoothly they need the right conditions. 

If a homeowner disconnects, it can cause:

  • an imbalance of pressure

  • breakdowns

  • additional maintenance

It can also stop us from lowering our carbon emissions across Southwark.

If you do disconnect

If we do give you permission to disconnect we'll spread the disconnection cost across other homeowners and tenants. 

You’ll need to pay:

  • all of the direct costs of material and labour 
  • all of the indirect costs otherwise recoverable by the council if your property was connected to the communal heating system
  • legal fees – you’ll need to instruct your own solicitor
  • an admin fee

If you want to disconnect or have any questions email us at hsg.conveyancing@southwark.gov.uk

We’ll give you a breakdown of the costs.