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Heat networks
Find out about communal heating tariffs and billing. Get compensation if you have no heating or hot water. Our low carbon programmes.
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If you're on a prepay meter
Some properties have prepay heat meters which are operated by external billing agents.
If you live in one of these properties you'll make payments to a billing agent not to us.
Hemiko Limited (previously Pinnacle Power Limited) are the billing agent for:
- Alfred Fagon Apartments
- Commercial Way
- Crimscott Street
- Lilac House
- Wouldham Court
Contact them Hemiko Limited by:
- emailing hello@with.energy
- calling 0333 8000 111
Switch2 Energy Limited are the billing agent for these:
- Cezanne House
- Sumner Road
- Sylvan Grove
- William Cuffay House
Contact Switch2 Energy Limited by:
- emailing info@switch2.co.uk
- calling 0333 321 2010