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Heat network

Find out about communal heating tariffs and billing. Get compensation if you have no heating or hot water. Our low carbon programmes.

If you're on a prepay meter

Some properties have prepay heat meters which are operated by external billing agents.

If you live in one of these properties you'll make payments to a billing agent not to us.

Hemiko Limited (previously Pinnacle Power Limited) are the billing agent for:

  • Alfred Fagon Apartments
  • Commercial Way
  • Crimscott Street
  • Lilac House
  • Wouldham Court

Contact them Hemiko Limited by:

Switch2 Energy Limited are the billing agent for these:

  • Cezanne House
  • Sumner Road
  • Sylvan Grove
  • William Cuffay House

Contact Switch2 Energy Limited by: